Return or exchange requests must be submitted within 14 days of receiving the order.
To be eligible for a return or exchange, the item must be:
Refunds are processed within 3 business days after the returned item has been inspected and approved.
All products are covered by a 6-month warranty starting from the order date.
After inspection, the appropriate resolution will be determined based on the condition of the product. This may include:
To request a return, exchange, or warranty service, please contact Tano through WhatsApp or Customer Support. The team will guide you through the next steps.
